Sarah joined GroomVan in 2022 with a decade of salon experience and a mission: prove that grooming can be a positive experience for every pet, not just the easy ones.
Her specialty is anxious dogs. The ones who shake at the salon door, who need muzzles, who owners have given up on. Sarah's approach is patience-first. She never rushes an introduction, never forces a handling position, and never prioritizes speed over trust.
"The first five minutes are everything," she says. "If I can't win a dog over in five minutes, I'm doing it wrong. I'll sit on the floor, let them sniff the clippers, give them treats from my hand. Once they trust me, the rest is easy."
Her van is a reflection of her personality: meticulously organized, spotlessly clean, and filled with premium tools she researches obsessively. She knows which blade works best on a matted doodle, which shampoo soothes allergic skin, and which drying technique keeps a Pomeranian's coat fluffy without overheating.
Sarah's reviews tell the story. "First groomer my rescue has ever loved." "She handled my senior dog with such gentleness." "Worth every penny just to see my dog happy."
When she's not grooming, Sarah fosters senior dogs and volunteers at a local shelter. Her philosophy is simple: every pet deserves dignity, patience, and a little bit of pampering.